Program Overview
The Medical Administrative Assistant program is designed to prepare students for essential front-office roles in a variety of healthcare settings, including hospitals, clinics, physician offices, and outpatient facilities. This comprehensive training covers medical office procedures, insurance processing, electronic health records, administrative tasks, and effective patient communication—equipping students with the knowledge and professionalism required to succeed in the healthcare industry.
Skills and Competencies Gained
- Managing front desk operations
- Entering and updating electronic health records (EHR)
- Processing health insurance claims and billing
- Providing customer service and patient interaction support
- Understanding regulatory compliance and medical ethics
Credential Information
Credential Attained:
Certified Medical Administrative Assistant (CMAA) exam through the National Healthcareer Association (NHA); Medical Administrative Assistant Certificate of Completion
Official Website:
https://www.nhanow.com/
Exam Format:
The exam is a computer-based test consisting of 110 multiple-choice questions, including 20 pretest questions that do not count toward the final score. Students have 2 hours and 10 minutes to complete the exam. Testing can be done at an NHA-approved testing center or online through live remote proctoring. Topics include scheduling, insurance and billing, documentation, regulatory compliance, and patient interaction.
Registration Requirements
- Must be at least 18 years of age
- High school diploma or GED
- Clean criminal background
- Proficiency in English (reading, writing, and speaking)
Additional Notes
This program is ideal for individuals seeking an entry point into the healthcare field through non-clinical, administrative roles. Students will gain practical, job-ready skills to support both medical staff and patients in a fast-paced environment.
Need More Information?
Contact the Continuing Education Department:
Main Campus: (956) 721-5374
South Campus: (956) 794-4520
Email: CE_Staff@laredo.edu
Visit our class schedule for upcoming course dates.